OpenSEM Pro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software and website (opensempro.com).
2. Information We Collect
We collect the following types of information:
Account Information: When you purchase a license, we collect your name and email address through our payment processor (Lemon Squeezy).
Device Information: When you activate a license, we generate a unique machine identifier (a hash of your device's hardware characteristics) to ensure one license per device. This identifier cannot be used to personally identify you.
Payment Information: All payment processing is handled by Lemon Squeezy. We do not store credit card numbers, bank account details, or other financial information on our servers.
Usage Data: We do not collect analytics, usage statistics, or tracking data from within the software.
3. How We Use Your Information
We use the information we collect to:
Process your purchase and deliver your license key
Your license and account data is stored securely on Supabase, a cloud database platform with enterprise-grade security, including encryption at rest and in transit. We use industry-standard security measures to protect your information from unauthorized access.
5. Third-Party Services
We use the following third-party services:
Lemon Squeezy: Payment processing and subscription management. See their Privacy Policy.
Supabase: Database and license key storage. See their Privacy Policy.
Resend: Transactional email delivery. See their Privacy Policy.
6. Data Retention
We retain your license and order information for as long as your account is active or as needed to provide you with our services. If you wish to have your data deleted, please contact us at contact@opensempro.com.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications (we only send transactional emails)
8. Cookies
Our website (opensempro.com) does not use cookies or tracking technologies. Our payment processor (Lemon Squeezy) may use cookies on their checkout pages.
9. Children's Privacy
OpenSEM Pro is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.